Shipping Methods & Rates
Our orders are shipped and delivered on standard business days (Monday through Friday, excluding major holidays). Our standard shipping carriers are UPS and USPS and are chosen solely at shipper’s discretion. We kindly ask that you anticipate 3-8 business days for standard shipping. Standard Shipping Charges may apply.
Orders to Alaska and Hawaii are not eligible for Free Standard Shipping and may take 4-6 weeks for delivery. Please select the shipping option that best suits your delivery needs during "Checkout."
We do not ship outside the U.S. at this time.
Our express shipping options are provided through UPS, which does not typically deliver on Saturday or Sunday nor do they deliver to Post Office boxes.
Please note, due to UPS shipping regulations, a number of our products are required to ship by ground within the United States. If priority shipping is selected upon check-out, you will be notified if one or more of your products are not eligible and the entire order will be shipped via ground shipping.
FREE SHIPPING on All Orders*
You will receive FREE Standard Delivery on all orders as a thank you from swiig! *Alaska, Hawaii, Express Delivery and Rush Delivery surcharges still apply.
We process orders Monday through Friday in the order in which they are received. Orders placed after 12:00PM EST (Noon) M-Th and 11am EST Friday will not be processed until the next business day.
If you want to check the status of your order, please use the tracking number included in your shipping confirmation email. If you have questions about your order, please call us at 1.855.my.swiig (1.855.697.9444) or email us at Customer Service and we would be happy to assist you.
We regret that we do not ship outside the U.S. at this time for orders placed at swiig.com.